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You can use the following form to get in contact with us and request information, make any comment or send us a report of an incident with your purchase or reservation.
The personal data included in your request will be processed by the National Heritage Board of Directors and incorporated into the Visitors activity whose purpose is to reserve and sell tickets for National Heritage museums.
The data will not be communicated to third parties.
The data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible liabilities that may arise from said purpose and the treatment of the data. The provisions of the Spanish archives and documentary heritage regulations will apply.
You can exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to its treatment, as well as not being subject to decisions based solely on the automated processing of your data, when appropriate, through Data Protection or in the Email address firstname.lastname@example.org.
The right to file a claim may be exercised before the Spanish Agency for Data Protection.
You can consult more information about data protection in the following link:
If you can not access the call, it is because some telephone operators do not allow calls to a 902 number that is not from your own country. In the case that the operator you use has restricted calls to 90X numbers, you can always contact us through the previous contact form.