Royal Palace of El Pardo
Hours
- Winter hours (October to March). From Tuesday to Sunday: 10:00 - 18:00
- Summer hours (April to September). From Tuesday to Sunday: 10:00 - 19:00
- Box office and admission to the Palace close one hour earlier
- Weekly closing: Mondays
Dates closed in 2021
- January 1: closed entire day
- January 6: closed entire day
- May 1: closed entire day
- December 24: closed entire day
- December 25: closed entire day
- December 31: closed entire day
- In addition to the planned closings, there may be additional closings motivated by the holding of official acts. You can consult the list of closures for official acts
Special openings 2021
- May 3
- November 1
- December 6
Duration of the visit
- Palacio Real one hour
Prices
Individual Admission
Basic Admission 9 €
- Visitors that cannot benefit from the reduced or free admission.
Reduced Admission 4 €
- Citizens between 5 and 16 years of age. Accreditation by means of identification card or passport from 14 to 16 years of age.
- Persons over 65 years of age.
- Accredited students up to 25 years of age with updated national or international student’s card.
Free Admission 0 €
- Children under 5 years of age.
- 18 May, International Museum Day. 12 October, National Holiday of Spain, without distinction of nationality (the Casa del Príncipe D. Carlos will remain closed on these dates).
- Large families with accreditation by the Official Family Book or equivalent of the EU and Latin American countries holders of residency or work permits of those nationalities.
- Members of the ICOM (International Museum Council), by means of accrediting card of that organisation.
- Official Tourist Guides with Official Tourist Guide card.
- Professors with teaching staff card.
- Persons with disability with accreditation. The accompanying person also has free access.
- Persons in legal situation of unemployment that accredit this circumstance by means of Employment Demand Card or equivalent document issued by the competent organisation.
- (Winter) Wednesdays and Sunday from 15:00 to 18:00 h., free admission for citizens of the European Union, residents and holders of work permit in that territory and Latin American citizens, following accreditation of nationality (national identification card, passport or driver’s licence) or residency or work permit. The free offer is limited to the tour without guide. Only in ticket office
- (Summer) Wednesdays and Sunday from 15:00 to 19:00 h., free admission for citizens of the European Union, residents and holders of work permit in that territory and Latin American citizens, following accreditation of nationality (national identification card, passport or driver’s licence) or residency or work permit. The free offer is limited to the tour without guide. Only in ticket office
Group Admission
Tourist
- Agencies 7 €
- Groups of Official Tourist Guides. The Price to apply will be that which corresponds according to the condition of each member of the group or Agency Price.
At the box office only payment by card will be accepted
UpGetting there
Address: Calle de Manuel Alonso, s/n 28048 El Pardo (Madrid)
- Bus: Intercity Line 601 (from c/ Princesa next to the Moncloa interchange)
- Car:Madrid-El Pardo; Located in the area near Madrid in the metropolitan beltway (14 Km from the centre of the city), M-30, taking El Pardo exit onto M-605
The phones displayed on Google Maps may not match the official ticketing phone of National Heritage for this museum.
Access to the box offices
Royal Palace: through the calle Manuel Alonso (only box office)
Casa del Príncipe D. Carlos: through the Paseo del Pardo, passing the Cuartel del Rey
Accessibility to the monument
- There is access for persons with disability and manual wheel chairs are available in the Palace and the Casa del Príncipe.
Covid19
- Maximum capacity has been established to access each of the National Heritage monuments.
- Internet sales of tickets will be considered preferential. .
- At the box office, only card payment will be accepted.
- The guided tour will not be allowed.
- All the public will maintain a distance of 2 meters between people, with the only exception of minors or elderly dependents.
- For reasons of capacity, some rooms may be excluded from the tour of the visit.
- The use of masks will be compulsory for visitors six years of age and older, at all times of the visit, from the entrance to the site or monument until its departure.
- The left luggage service will not be available. It will not be possible to access the monuments with objects larger than 30x20x20 cm. These packages must be transported in the front of the body, throughout the entire route of the visit.
- Access with food or drink is prohibited.
- National Heritage may establish permanent or random temperature controls, which will be non-invasive and will not require contact with the visitor. In the event that a body temperature compatible with the symptoms of COVID 19 is observed in any visitor, access to the monument will not be allowed.
- Hydroalcoholic solution dispensers will be located in the access areas and at the points of contact with the public (ticket offices, information ...), for use by visitors.
- Audio guides, electronic group guidance devices and brochures will not be available. As an alternative, visitors can download the Apps of the different monuments, to install them on their own mobile devices.
- The use of elevators will be limited to strictly necessary cases