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Como comprar bilhetes

The only official way to purchase or book tickets in advance is through this website. Purchases or bookings cannot be made by email; the process can easily be completed on this website. Tickets can be purchased or bookings made a maximum of 90 days in advance.

Payment can only be made with VISA or MasterCard on the website.

Use the following checklist to identify the visitor type and then follow the link on how to purchase

Individual visitors or groups of individual visitors who purchase their tickets directly without intermediaries and would like to make a self-guided tour or with a National Heritage guide.

 How to purchase as a member of the public:

Travel agencies or official tourist guides that manage groups of visitors and would like to make purchases or bookings in advance.

 How to purchase as an agency or tour guide:

Educational groups belonging to pre-school, primary, secondary, high school, vocational training, university, workshop schools, employment workshops and craft centres.

 How to purchase as an educational group:

Cultural associations, institutions, foundations and postgraduate schools of fine arts.

 How to purchase as a cultural group:

 How to purchase as a member of the public:

What do I need to do?

Download the user guide

  • Tickets can be purchased online up until the day of the visit when making a self-guided visit, and up to 24 hours in advance for other museums.
  • Tickets cannot be purchased in advance from the ticket desk; they can only be purchased for that day.
  • Visitors who purchase their ticket through the website shall have preferential access. Purchasing a ticket at the ticket desk depends on visitor numbers and there may be a wait to access the museum.
  • The maximum number of tickets per purchase is eight, at lese one of which must be a paid-for ticket Information about free tickets. If you need to purchase more than eight tickets, the purchase process must be repeated several times (each with at least one paid-for ticket).
  • The possibility of taking a self-guided tour of a museum or with a tour guide varies depending on the venue.Information on guided tours.
  • Tickets can be purchased as a member of the general public with or without user registration. However, registration or the creation of a user account during the checkout process is recommended as this will enable you to access your tickets if they are lost, or request an invoice.Invoice information.

Purchase tickets

 Purchase as an agency or tour guide

What do I need to do?

Download the user guide

  • Ticket purchases and advance bookings can only be made online up until the day before the visit, always by a registered user.
  • Purchases made with 24 hours’ notice must be paid for at the time of purchase.
  • Tickets can be reserved a maximum of 15 days and a minimum of 7 days in advance.
  • Bookings can be paid for up until 7 days before the visit; if they are not paid for, they are automatically cancelled.
  • The minimum number of people per group is nine. The maximum number varies depending on the venue. If your group size exceeds the maximum, several separate visits must be booked and purchased (each with at least nine people).

Register user

 How to purchase as an educational group

What do I need to do?

Download the user guide

  • At the moment the reservations for educational groups are not enabled.

 Purchase as a cultural group:

What do I need to do?

Download the user guide

  • At the moment the reservations for cultural groups are not enabled.

Register user